WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

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We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.​

 

Shipping Fees

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We offer shipping at the following rates:

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Shipping Method | Shipping Fee

Regular Air | Variable to Australia Post rates

Priority | Variable to Australia Post rates

Express Post | Variable to Australia Post rates

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

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For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

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Not all countries have consistent and full delivery option methods available and will depend on the (postage) service vendors' service offering.

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DO YOU DELIVER INTERNATIONALLY?

 

We offer worldwide shipping. Free shipping is not valid on international orders.

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Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

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ARE THERE OTHER SHIPPING RESTRICTIONS?

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Not all countries have consistent and full delivery / shipping option methods available and will depend on the postage vendors' service offering.

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All shipping despatch times are forecast times issued by shipping companies.

 

Total despatch time to customers is calculated as order date + 7 > 10 working days (to allow for clearing nominal mitigation of merchant chargeback risk with payment provider) + allotted shipping time (e.g. 01 Sept. 2024 (order date) + 10 days payment settlement period (chargeback risk period) + 10 days shipping time (forecast despatch by Australia Post to country X) = scheduled arrival date 20th Sept. 2024).

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WHAT HAPPENS IF MY ORDER IS DELAYED?

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If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

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HOW CAN YOU CONTACT US ABOUT THIS POLICY?

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If you have any further questions or comments, you may contact us by email:

• sales@retroridehub.com